tenexch

tenexch App support

Contact
+91 8984224738

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will securely log you in. With this method, you no longer need to remember a password or use your email to access the app.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection for a strong signal. If you still face issues, click "send OTP" and wait for the time allowed, then seek assistance from the app's support system through live chat if you don't receive the OTP.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure that you have the most up-to-date version, allowing you to log in and play without any problems. Once you've downloaded the new version, you can access the app and enjoy its updated features.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means you can only withdraw earnings from your actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI, and all relevant bank details. This information is required for verification purposes. Once submitted, your account will be updated accordingly.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process within this app, which offers fast and stable services, typically takes 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This delay occurs occasionally, but does not affect the overall stability of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, the money will be added to your wallet account within 24 hours. If this doesn't happen, you can seek assistance from their care centre for further help.

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