tenexch
tenexch
This app is available for your device
tenexch
This app is available for your device
Contact
+91 9715621972
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in to the app. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is available and wait for a proper signal. If you don't receive the OTP after the specified time, try re-sending it by clicking on the "send OTP" option. If issues persist, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device. Download the latest version of the app, which should resolve any issues you experienced. Once installed, you can log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming activities, not bonus rewards. The withdrawn amount must be a minimum of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you complete and submit your KYC (Know Your Customer) details in the app, including saving your Aadhar card, UPI information, and all bank details. This is a mandatory step for using the app. Completing these details will enable you to access the app's full functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete a process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring you to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can reach out to their care centre for assistance.
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