tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6274957007
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will send an OTP, which you'll need to verify to complete the login process. Once verified, you can easily access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal and wait for a stable connection. If you don't receive the OTP, click 'send OTP' again, and if the issue persists, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Download the latest version, and you'll be able to log in and play without any problems. This should provide a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a relatively higher amount compared to other similar apps. Withdrawal is only possible for earned money from gaming, and bonus funds cannot be withdrawn. This restriction allows users to only withdraw revenue generated from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for the transaction to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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