tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3307116725
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must verify. This method replaces the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number you previously used. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to assist with transferring your account. This will help facilitate the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to easily log in and start playing. This should fix the problem and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Users can only withdraw earnings from gaming activities, not bonus rewards. Withdrawals are limited to earnings from gaming, not bonus collections.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, causing a wait of up to 24 hours. This delay in payment processing adds some unpredictability to the overall time frame.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
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