tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5991305715
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP that's sent to your number, and you'll be logged in without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for the OTP to be sent. If the OTP doesn't arrive within the specified time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active number first. If it has changed, submit your updated KYC details to customer support via email to assist with the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any issues. This update will provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than in other similar apps. Withdrawals can only be made for earned game money, with bonus funds not eligible for withdrawal. This means you can only cash out the money you've won through gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. A fully updated profile is necessary for further actions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This delay in payment processing is an exception to the app's generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, the money should be added to your wallet account within 24 hours. If it still doesn't arrive, you can contact their care centre for assistance.
Join our vibrant community of players and take advantage of our generous welcome bonuses, ongoing promotions, and exclusive loyalty rewards. Experience the unparalleled entertainment and endless opportunities for victory that only tenexch can offer. Your adventure to gaming excellence begins here, where you'll discover a world of thrilling games, exciting challenges, and thrilling prizes. With our platform, you'll have access to a wide range of games, from classic slots to innovative table games, and everything in between. Our team of experts is dedicated to providing you with a seamless and enjoyable gaming experience, so you can focus on what matters most - winning big.
Making deposits and withdrawals at tenexch is a straightforward process, with a variety of methods available to suit your needs. You can easily fund your account using credit/debit cards, electronic wallets such as PayPal and Neteller, or make direct bank transfers. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you prefer to communicate via live chat, email, or phone, our team is always ready to help, providing quick and reliable support to ensure your gaming experience is seamless and enjoyable.