tenexch

tenexch App support

Contact
+91 2414658877

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to your phone. This will automatically log you in, eliminating the need for a password or email login. You can now easily access the app using this convenient mobile number verification method.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and grant access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing with ease.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means you can withdraw the actual winnings from playing, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within this app, which should include saving your Aadhar card, UPI, and bank details. This information is necessary for verification purposes. Saving these details will ensure a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may happen when payments are not processed immediately, resulting in a longer wait time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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