tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1915772066
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Next, verify the One-Time Password (OTP) to secure your login. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you receive the required signal, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To fix the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earnings from gaming, not for bonus rewards. This means users can only withdraw the money they've earned from playing games, not the bonus amounts collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that you have uploaded and saved all required KYC details, including your Aadhaar card, UPI information, and bank details within the app. This will help facilitate a smooth experience and ensure that your account is verified correctly. All necessary details should be accurately filled and submitted to avoid any potential issues.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services typically complete the process within 30 minutes to 3 hours. However, occasional delays can occur with payments, requiring a wait of up to 24 hours in such cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount are withdrawable. The bonus itself cannot be withdrawn, but winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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