tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9824898835
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your registered number to authenticate the login. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If the OTP doesn't arrive after waiting, try sending it again and wait some more. If you still don't receive it, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your proper KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access its updated features. Once updated, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can't withdraw the bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours for confirmation. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for gameplay, and you can withdraw any winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is still pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
tenexch is committed to providing secure and uninterrupted banking options, offering a range of deposit and withdrawal methods. Players can easily manage their funds using credit cards, electronic wallets, bank transfers, and even cryptocurrencies. Our platform was designed with the user's convenience in mind, providing 24/7 customer support through live chat, email, and phone, to assist with any queries or issues that may arise.
At tenexch, depositing and withdrawing funds is a seamless process, thanks to our wide range of secure payment methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience. You can choose from a variety of payment options to suit your needs, and rest assured that all transactions are processed securely and efficiently. Our team is always available to help you with any issues or questions you may have, whether you're a new player or a seasoned gamer. Our commitment to customer satisfaction is reflected in our 24/7 support, which is available via multiple channels, including phone, email, and live chat. Our support team is knowledgeable and friendly, and they're dedicated to providing you with the best possible experience at tenexch. In addition to our extensive range of payment methods and dedicated customer support, we also offer a user-friendly interface and a wide range of games to choose from, ensuring that you have everything you need for a fun and exciting gaming experience.