tenexch

tenexch App support

Contact
+91 3549979963

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal is available. If you still can't receive the OTP, click "send OTP" again and wait for the allotted time. If the OTP doesn't arrive, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, please send your KYC (Know Your Customer) details to our customer support system via email to facilitate the transfer. This will help us update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should give you a seamless gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, not the bonus amount collected. This means you can cash out the earnings from your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can occasionally be delayed, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If there's still no resolution, you can reach out to their care centre for further assistance.

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