tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9816747276
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, check your internet connection and wait for a strong signal to come in. Once connected, click "send OTP" and wait for it to be received, giving it sufficient time to arrive. If it doesn't arrive, use the app's support system for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, submit your KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve the issue promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then reinstall it. You can now log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, the withdrawn funds are limited to the earnings from gaming activities, excluding bonus rewards. You cannot withdraw the bonus money collected separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and bank details. Having all these details saved will ensure a smooth and successful registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the typical efficient processing time in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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