tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4215920661
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection for a strong signal. Wait for a few moments after clicking "send OTP" to allow the code to be sent. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems. This should update the app to the latest version, allowing you to access its features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount. This means you can redeem your earnings from gaming activities, but not the rewards given as incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhaar card, UPI information, and bank details. This will help facilitate a smooth and secure process. If any details are missing or incomplete, please update them accordingly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours for funds to clear.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to verify the withdrawal request status. If it fails to update, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter further issues, you can contact their customer care centre for assistance.
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