tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7550858782
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within the time limit, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once done, you should be able to log in and enjoy the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, not the bonus amount collected. This means users can access a portion of their earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to process, but occasionally, payment delays may occur, requiring a wait of up to 24 hours. This delay occurs when payments are not processed in a timely manner.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is unsuccessful, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
User convenience and security are at the forefront of our priorities. We offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring smooth and fast transactions. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues you may encounter, providing timely and effective solutions to keep your transactions secure and hassle-free. Additionally, we continuously monitor and update our systems to maintain the highest level of security and integrity, giving you peace of mind when using our services.
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