tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3212402908
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You will then receive a verification code (OTP) that you must enter to complete the login process. After this, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and has a strong signal. If you still encounter issues, send an OTP request and wait for the specified time. If the OTP doesn't arrive, use the app's support system, accessible through live chat, for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your KYC (Know Your Customer) details to our customer support team via email to assist with transferring your account. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app without any problems. This update should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only possible for funds earned through gaming activities, not bonus amounts. This means you can access your earnings from gaming, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours. This delay may extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our platform was designed with user-friendliness in mind, ensuring a seamless navigation experience regardless of whether you're using a desktop or mobile device. To make your gaming experience as convenient as possible, tenexch supports a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. All transactions are processed with encrypted protocols to guarantee the security and integrity of your financial information.
One of the standout features of tenexch is the diverse range of deposit and withdrawal methods available. We support all major payment options, including credit and debit cards, electronic wallets, and bank transfers, ensuring that transactions are secure and processed quickly. This flexibility allows users to choose the method that best suits their needs and preferences. Our customer support team is available 24/7, seven days a week, to assist with any questions or concerns that may arise. Whether you need help with a deposit, withdrawal, or have a general query, our team is always ready to provide guidance and support. This ensures a seamless and hassle-free gaming experience, allowing you to focus on what matters most - enjoying your time on the platform.