tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9436546807
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal before sending the OTP. If the OTP doesn't arrive within the allotted time, try re-sending it or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with the active number associated with it. If your number has changed, update your account by submitting proper KYC details to the customer support via email to facilitate a smooth transition. This will allow you to shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means you can claim the rewards you've earned through gameplay, but not the bonus amounts received as incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhar card, UPI, and bank details. This is a requirement for the app's functionality. Ensure all necessary information is accurately updated in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process relatively quick, taking around 30 minutes to 3 hours to complete. However, occasional delays may occur, particularly with payments, which can take up to 24 hours to process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by you or anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus funds themselves, however, remain separate and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry - the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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