tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0182309472
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This one-time process will authenticate your account without requiring a password or email login. Once verified, you can easily log in to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check that your internet connection is stable and strong. Wait for a proper signal, then click on "send OTP" and wait for the designated time. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming and not the bonus amount collected. This limits your withdrawal options to the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhar card, UPI information, and bank account details. Completing these steps is necessary for a successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to complete within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur due to unforeseen issues with payment verification.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used for in-game purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn, however.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, check your transaction history in the settings section. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If the problem continues, you can contact their care centre for assistance.
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