tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7545401135
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number, which will securely log you in. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for the "send OTP" option to load fully and then click on it, as sometimes a delay is normal. If you don't receive the OTP within the given time, you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, send your KYC (Know Your Customer) details to our customer support team via email to assist with the account transfer. This will enable a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should ensure a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in some other apps. Withdrawals are only possible from earnings earned through gaming, not bonus rewards. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This is a necessary step in the process. Upon completion, you will be able to access the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring up to 24 hours of additional waiting time. This delay is an exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. Any funds won while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history. If your withdrawal request is failing, your funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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