tenexch

tenexch App support

Contact
+91 9484581697

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you're still unable to receive the OTP, try clicking on "send OTP" again. If the problem persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app. After the update, you can log in and continue playing.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts. Users cannot withdraw bonus money, only the money they've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is crucial for the app to function properly. Saving these details will facilitate a smoother experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may extend the wait to up to 24 hours. This can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder. It can be withdrawn as real funds after being earned by playing games with the bonus amount. This means the bonus itself cannot be withdrawn, only the winnings from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.

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