tenexch

tenexch App support

Contact
+91 1029974587

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to authenticate your account. This allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection to ensure a strong signal is available. If you still encounter issues, click "send OTP" and wait for the specified time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try to use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once you've installed the updated app, you can start playing.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can access your winnings, but not the bonus rewards you've received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app, including your Aadhaar card, UPI information, and bank details. This will facilitate a seamless experience and allow you to access the required services. Saving these details in the app will expedite your transactions and interactions.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete a process within 3 hours, although it can take as little as 30 minutes. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay can add extra time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from games played with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to settings and check your transaction history to see if there are any problems with your withdrawal request. If the issue persists, the funds should be added to your wallet account within 24 hours. If the issue still persists after 24 hours, you can contact their care centre for assistance.

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