tenexch

tenexch App support

Contact
+91 4023877080

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. An OTP (one-time password) will be sent to you, which you'll need to verify to complete the login process. With this method, you won't need to remember a password or use your email to log in.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal. If you don't receive the OTP within the specified time, try clicking on "send OTP" again. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with the active number associated with it. If your number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system for assistance with account transfer. This will help resolve the issue and shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This update should fix any issues and provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is restricted to gaming earnings only, excluding bonus amounts. You cannot withdraw bonus funds collected through the app.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, users may occasionally experience payment delays, requiring a wait of up to 24 hours. This delay in payments can slow down the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games, but not the initial bonus amount itself. The bonus funds are exclusive to gaming and cannot be transferred or withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for further assistance.

Similar apps

Ratings and reviews