tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0076628556
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the verification code to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If you've changed numbers, submit your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and get your account updated.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. Once installed, you should be able to log in and access the updated features. This should enable you to play the app smoothly again.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, the withdrawn amount is limited to earned money from gaming, and bonus funds cannot be withdrawn. This means users can access their winnings from gaming activities but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and bank details. This step is crucial for the verification process. Please ensure that all required information is up-to-date and accurately saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may cause wait times of up to 24 hours. This variance in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds should be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.
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