tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5049482416
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received code to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If a strong signal is detected, click on send OTP and wait for the time to elapse. If the OTP doesn't arrive, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, update your KYC details and contact customer support via email to assist with transferring your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you should be able to log in and access the updated app seamlessly. This should resolve any compatibility problems or bugs you were experiencing.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows withdrawals of a minimum of Rs. 100, a higher amount compared to other similar apps. However, bonus money cannot be withdrawn. Only earnings from gaming activities can be withdrawn from the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhar card, adding UPI information, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, sometimes payment delays may occur, requiring users to wait up to 24 hours. This delay can affect the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings acquired while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if the withdrawal request is processed. If not, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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