tenexch
tenexch
This app is available for your device
tenexch
This app is available for your device
Contact
+91 3193123741
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This password-free login process allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the signal to stabilize and then click "send OTP." If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number you previously registered with. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will enable you to access your account without any issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should resolve any compatibility issues and allow you to access the app's latest features.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows a minimum withdrawal of Rs. 100, which is higher than some other apps. However, withdrawals are limited to earnings from gaming activity, not bonus rewards. This means you can only withdraw money earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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