tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9458600817
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is strong and stable. Click "send OTP" and wait for the verification code to be sent, allowing a suitable timeframe for it to arrive. If the OTP doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the current app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only redeem real money earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and all bank details. This will ensure a smooth and secure experience. Filling out this information is a mandatory step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes between 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay can add complexity to an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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