tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5420348844
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. No password or email is required, making it a convenient and easy login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the app to send the OTP. If you don't receive the OTP within the given time, you can access the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the existing app from your device. After uninstalling, download the latest version of the app, and you'll be able to log in and enjoy the updated features. This should allow you to play the app seamlessly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, with bonuses not eligible for withdrawal. This means users can cash out their winnings, but not the rewards or incentives they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card and linking your UPI account along with all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payments may be delayed, requiring a wait of up to 24 hours. This delay in payment processing is a potential point of consideration for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn for anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
At tenexch, the security and protection of our customers' personal and financial information are of paramount importance. To ensure the safety of our users, we employ cutting-edge cryptography technologies that encrypt and safeguard all sensitive data. This means that customers can play with complete peace of mind, knowing that their information is protected from unauthorized access. In addition to robust encryption, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. This flexibility ensures that transactions are seamless and stress-free, without the risk of complications or delays. Whether you're depositing or withdrawing funds, you can trust that our secure and user-friendly system will handle the transaction efficiently and accurately. By combining advanced cryptography with a variety of deposit and withdrawal options, we provide a secure and reliable gaming experience that gives our customers the freedom to focus on their gameplay, without worrying about the security of their financial information. At tenexch, we are committed to maintaining the highest standards of security and protection, so you can enjoy your gaming experience with confidence.
We prioritize your convenience by offering support for a variety of deposit and withdrawal methods, including popular credit cards, electronic wallets, and bank transfers. This ensures that your funds are managed securely and efficiently, giving you peace of mind. At tenexch, we utilize cutting-edge cryptography technologies to protect your personal and financial information, allowing you to play with confidence. Our advanced encryption methods safeguard your data, ensuring that it remains confidential and inaccessible to unauthorized parties. With our secure payment systems, you can make transactions with confidence, knowing that your financial information is protected. Additionally, our team of experts is always available to assist with any questions or concerns you may have, providing top-notch customer support to ensure a seamless gaming experience.