tenexch

tenexch App support

Contact
+91 9176124931

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" and try again, allowing sufficient time for it to be sent. If you continue to experience issues, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in. This should allow you to play the app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus collections. This means you can only withdraw the money you've earned through gaming, not any bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To comply with our requirements, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, a significant improvement over the initial 30 minutes. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can extend the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for in-game purposes and cannot be withdrawn. Any winnings from using the bonus amount can be withdrawn. This means you can cash out the money earned from playing games, just not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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