tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5595859814
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login access.
Q2: What should I do if I am not getting OTP?
To verify, you'll need to check your internet connection for a strong signal. If you still don't receive an OTP after some time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active mobile number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app to ensure a smooth and updated experience. You should then be able to log in and start playing successfully.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows for a minimum withdrawal of Rs. 100, a higher threshold compared to other apps. Withdrawal is only possible for earnings from gaming, with bonus funds being non-withdrawable. This means users can only withdraw money earned from gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, typically taking between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw funds earned from playing games using the bonus amount. Any winnings from the bonus are yours to keep, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Welcome to tenexch, the ultimate destination for online game enthusiasts! At tenexch, we take pride in offering an unparalleled casino experience, combining thrilling entertainment with top-notch security and convenience. Our platform boasts a wide range of games to cater to each player's preferences, from classic slot machines and immersive video poker to live dealer tables featuring blackjack, roulette, and baccarat. With cutting-edge graphics and flawless gameplay, every session promises high-stakes excitement and emotion.
Our services go beyond just the game itself. We prioritize player satisfaction through a robust customer support system, available 24 hours a day, 7 days a week, to assist with any questions or concerns. This dedication to customer care ensures that players have a seamless and enjoyable experience. Additionally, we take the security of our players' personal and financial information very seriously. We employ the latest encryption technologies to protect their data, ensuring that it remains safe and secure at all times. This means that players can play with confidence, knowing that their sensitive information is protected by the latest security measures. In fact, our commitment to security is a top priority, with a team dedicated to monitoring and improving our security protocols to prevent any potential threats. This includes regular software updates, secure data storage, and rigorous testing to ensure that our systems are impenetrable. By combining a robust customer support system with cutting-edge security measures, we provide a safe and enjoyable gaming experience that players can trust. We understand the importance of protecting our players' personal and financial information, and we are committed to maintaining the highest levels of security and transparency in all aspects of our operation.