tenexch

tenexch App support

Contact
+91 3635906938

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number, which will automatically log you in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP, click on send OTP again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and access the updated app with ease. This update will likely fix any problems you were experiencing.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than what other apps offer. Withdrawals are only possible for earnings from gaming, and bonus money cannot be withdrawn. This means users must accumulate gaming earnings before they can withdraw their funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This information is necessary for our verification process. Upon completion, you'll be able to access the app's full features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can impact the overall processing time, making it longer than initially anticipated.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failed. If it's failed, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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