tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0298507483
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you're still unable to receive the OTP, try clicking the "send OTP" button again. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email for assistance with transferring your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will update the app to its latest version, allowing you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw bonus rewards collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours for processing. This delay can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming purposes and cannot withdraw them. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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