tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2614624932
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. If you still don't receive an OTP after clicking "send", you can wait for the designated time to pass. If assistance is still needed, contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
You will need to uninstall the old version of the app from your device. Once uninstalled, download and install the latest version, which should resolve any issues and allow smooth login and gameplay. After updating, you can log in and enjoy the app as usual.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw the earnings from gaming, not the bonus rewards. This means the bonus amount collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit all your KYC (Know Your Customer) details in this app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This ensures that your identity and account information are verified and securely stored.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay is an occasional exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.
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