tenexch

tenexch App support

Contact
+91 1274773265

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This method eliminates the need for a password or email login. You can easily access the app by following these simple steps.

Q2: What should I do if I am not getting OTP?

To start, ensure your internet connection is stable and has a strong signal. If an OTP is not sent within the allotted time, you can try again by clicking "send OTP." If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, first try using your active number. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and start playing the app. This should resolve any compatibility problems and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only access the earnings made from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes your Aadhar card information, UPI details, and all necessary bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours. This delay can occur despite the app's usual efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is pending. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.

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