tenexch

tenexch App support

Contact
+91 9384792688

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Next, verify the one-time password (OTP) sent to you, and you'll be logged in securely without needing a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and has a strong signal. If you still encounter issues, click "send OTP" and wait for the specified time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your KYC details to customer support via email to shift your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. This will allow you to log in and play the updated app without any further problems. Once installed, you should be able to access the app without issue.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

This app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, and not for bonus money collected. Users can withdraw their earned gaming funds, but not the bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within this app, including saving your Aadhar card, UPI, and all relevant bank details. This will ensure a smooth and secure verification process. Completing these steps is a necessary requirement for further actions in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay in payment processing can be an inconvenience for users.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus money earned in gaming activities, not for withdrawals. The funds earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, navigate to the settings section and review your transaction history. If your request is delayed, don't worry, as the funds will typically be added to your wallet account within 24 hours. If you encounter issues, contact their care centre for further assistance.

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