tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3824676901
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP, which you must verify to complete the login process. This method allows for easy access without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure your internet connection is strong. If you don't receive an OTP after clicking send, wait for the allotted time to pass. If you still encounter issues, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If you have changed numbers, please submit your valid KYC (Know Your Customer) details to our customer support system via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This means users can access their winnings from gaming activities, but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a process completion time of 30 minutes to 3 hours. However, occasional payment delays can prolong this time, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming and cannot withdraw it. However, the actual winnings from playing games with the bonus can be withdrawn. This allows you to keep what you win, just not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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