tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3479821167
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once done, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to establish properly. If you still don't receive the OTP, try clicking "send OTP" again. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app to access its updated features. After the update, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in some other apps. Withdrawals are only possible for earnings from gaming, not bonus funds. Users cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading and linking your Aadhaar card, UPI information, and bank details. Completing these steps is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing the process to complete in 30 minutes to 3 hours. However, occasional payment delays can occur, requiring patients to wait up to 24 hours. This delay is an exception rather than the standard experience of the app.
Q4: Why is the bonus balance not being withdrawn?
Money earned from a bonus can only be used within the gaming platform and cannot be withdrawn. This bonus money can be used to play games, but any winnings from those games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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