tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8589032754
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive and verify the OTP (One-Time Password). Once verified, you will be logged in without needing a password or email. This provides a convenient and secure way to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first ensure your internet connection is strong. Wait for a proper signal and verify that your "send OTP" request has been processed. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access its updated features. This should allow you to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum amount of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed for money earned through gaming activities, excluding bonus amounts. Users cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, including saving your Aadhar card, UPI information, and bank details. This information is required for the onboarding process. Saving these details will help facilitate a smooth and efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times to 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. These delays can be a drawback despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. This allows you to keep what you win, just not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve withdrawal issues, check your transaction history in settings. If the problem persists, funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
Convenient and secure methods for deposits and withdrawals are available, including credit/debit cards, electronic wallets, and cryptocurrency options, catering to your specific preferences. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, via live chat, email, or phone, ready to assist you with any questions or concerns you may have. Whether you need help with setting up your account, resolving an issue, or simply have a question about a particular feature or service, our team is always here to help. We understand the importance of convenience and security in online transactions, and we strive to provide a seamless and stress-free experience for all our customers.
At tenexch, we recognize the significance of security and convenience, which is why we provide a range of reliable deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options. These transactions are safeguarded by advanced cryptographic technology, giving you peace of mind as you enjoy your favorite games. With our robust security measures, you can rest assured that your personal and financial information is protected, allowing you to focus on the thrill of gaming without worrying about the safety of your transactions. Whether you're depositing funds, withdrawing winnings, or simply managing your account, our secure payment systems ensure a seamless and hassle-free experience.