tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4053471772
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This verification process will securely log you in without requiring a password or email. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
First, verify your internet connection is strong and stable. Then, click on the "send OTP" button and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to easily log in and use the app. This should provide a seamless experience with the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming activities, not bonus rewards. This means you can't withdraw bonus money, only the cash you've earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhaar card, UPI information, and all relevant bank details. This information will be necessary for the registration process. Ensuring accuracy and completeness of your KYC details is crucial for a smooth and successful onboarding.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions within 30 minutes to 3 hours, completing the process efficiently. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception, but it ensures the overall security and stability of the transaction process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. This means the bonus earnings themselves are non-withdrawable, only the winnings are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
Our platform is designed to prioritize the convenience and security of the user, ensuring fast and secure deposit and withdrawal methods. You can easily fund your account and withdraw your earnings through a variety of options, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies like Bitcoin. This flexibility allows you to manage your finances with ease, without worrying about the hassle and uncertainty of traditional payment methods.
We recognize the importance of convenience, which is why tenexch offers a range of secure deposit and withdrawal options, including credit cards, e-wallets, and cryptocurrencies. Our commitment to security ensures that all transactions are processed smoothly and that your personal information remains confidential. This means that you can rest assured that your financial data is protected at all times. In addition to our secure payment methods, our dedicated customer support team is available 24/7, providing assistance with any questions or issues you may encounter. Whether you need help with a deposit, withdrawal, or have a general inquiry, our team is always ready to help. Our support team is comprised of experienced and knowledgeable professionals who are passionate about delivering exceptional customer service. They are trained to handle a wide range of scenarios, from resolving technical issues to addressing any concerns you may have about your account. At tenexch, we understand the importance of providing a seamless and hassle-free experience for our customers. That's why we strive to make all interactions with our platform as easy and convenient as possible. From depositing and withdrawing funds to managing your account and accessing our customer support team, we aim to make every step of the process as smooth and efficient as possible.