tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3239180437
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. A verification code will be sent to you via OTP, which you can use to log in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal, then click on send OTP and wait for the message to arrive. If the OTP doesn't come within the allotted time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If it's changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not bonus amounts. This means users can access their earned funds but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, typically completing it within 3 hours, but sometimes in as little as 30 minutes. However, payment processing can be delayed, resulting in a wait of up to 24 hours. This delay is an exception to the otherwise speedy process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It's intended for in-game use and not for sharing with others. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing there, don't worry as the money should be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.
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