tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9675822131
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) sent to your number will then authenticate your login. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active number. If the number has changed, please send your valid KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw the money earned from gaming activities, and not the bonus rewards. This means you can withdraw the actual winnings from playing, but not the bonus amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur, potentially extending wait times to up to 24 hours for payment processing. This may be due to issues related to payment processing.
Q4: Why is the bonus balance not being withdrawn?
You can only use the funds earned from a bonus in your gaming account and not withdraw the bonus amount itself. The money earned by playing games with the bonus can be withdrawn. This allows you to use the bonus as a form of extra credit, but the bonus itself remains locked in your account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the money doesn't show up in your wallet account within 24 hours, contact their care centre for assistance.
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