tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0809916222
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will authenticate your account without needing a password or email. You can now easily access the app using this secure login method.
Q2: What should I do if I am not getting OTP?
To continue, first check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send OTP", and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version from the store. Once the latest version is installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, and bonus amounts are non-withdrawable. This restriction applies to the funds collected as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, down from 30 minutes, but this depends on the workload. However, some payments may experience delays, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus money itself remains non-withdrawable, but winnings earned from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
We provide a range of deposit and withdrawal methods to cater to global players, including credit cards, electronic wallets, and cryptocurrencies. Our team of customer support is available 24/7, ready to assist with any questions or issues you may encounter. Whether you're experiencing technical difficulties or need help with a specific transaction, our dedicated support team is always here to help. We understand that providing a seamless and secure gaming experience is crucial, and we're committed to ensuring that our players have access to the information and assistance they need to get started and continue playing.
At tenexch, we prioritize your convenience and security by offering a wide range of deposit and withdrawal methods. You can choose from a variety of options, including credit and debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrencies. Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you, ensuring that your experience with us is as smooth as it is rewarding.