tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1115907886
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your identity. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number that was previously used. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and ensure a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app from the store. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. However, you cannot withdraw bonus amounts, only the money earned from gaming activities. The withdrawn earnings are limited to the funds earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
You will need to complete and submit all KYC details in this app, which should include saving your Aadhar card, UPI, and bank details. This ensures that your financial information is securely stored and linked to your profile. By doing so, you will have a complete and verified profile to use within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant reduction from 30 minutes. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay can occur even after completing the initial process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will typically be credited to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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