tenexch

tenexch App support

Contact
+91 6065618186

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method replaces the need for a password or email login, making it a convenient option.

Q2: What should I do if I am not getting OTP?

To complete this process, start by checking your internet connection for a strong and stable signal. If you still experience issues, you can try clicking on the "send OTP" button and waiting for a response. If you don't receive an OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, a minimum withdrawal of Rs. 100 is allowed, making it a higher withdrawal amount compared to other apps. However, bonus funds cannot be withdrawn. You can only withdraw the money earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services run efficiently, completing tasks in 30 minutes to 3 hours, but its stability is not always consistent. While the app usually works rapidly, payment delays can occur, requiring a wait of up to 24 hours. This can cause some inconvenience for users relying on the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see why your withdrawal request is failing. If the money is not added to your wallet account within 24 hours, you can contact their care centre for assistance.

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