tenexch
tenexch
This app is available for your device
tenexch
This app is available for your device
Contact
+91 4177653327
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to verify it with an OTP. This simple step will securely log you in without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then click "send OTP" and wait. If the OTP doesn't arrive after the time is up, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If the number has changed, please update your account by sending your KYC details to the customer support via email. This will help facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This limits the amount of money that can be withdrawn from the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, including saving your Aadhar card, UPI information, and all relevant bank details. This will ensure a seamless experience with our platform. Filling out this information is a necessary step for further engagement.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours. This delay is a rare exception to the app's typically efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games with the bonus amount. Any winnings from the bonus can be accessed and withdrawn by the account holder.
Q5: Withdraw failed, money did not come, what should I do?
To investigate the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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