tenexch

tenexch App support

Contact
+91 7480765503

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Wait again for the OTP to be sent by clicking the "send OTP" button. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Download the latest version of the app to ensure compatibility and access. Once installed, you should be able to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher threshold compared to other apps. Withdrawals are limited to the amount earned from gaming, and bonuses cannot be withdrawn. Users can only access the money they've earned through actual gameplay, not as bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

Using this app, transactions are generally completed quickly, taking anywhere from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can cause inconvenience for users who rely on timely transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. You can withdraw any winnings earned from playing games with the bonus amount. The bonus winnings are separate from the bonus itself, allowing for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to settings and check your transaction history. If your withdrawal request is pending, don't worry - the money will be added to your wallet account within 24 hours. If it still doesn't show up, you can contact their care centre for assistance.

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