tenexch

tenexch App support

Contact
+91 7036752470

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once done, you can easily access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. After that, click on send OTP and wait for the time allowed. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support team via email to complete the account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. Once the latest version is installed, you can log in and enjoy playing the updated app. This should fix any compatibility problems and allow you to access the app's new features.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are restricted to funds earned from gaming activities, and not from bonus collections. This means users can only cash out their winnings, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC (Know Your Customer) details in this app, including saving your Aadhar card, UPI, and all relevant bank information. This is a necessary step to ensure a smooth and secure experience. Your cooperation in providing these details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that typically takes between 30 minutes to 3 hours to complete. However, in some instances, payment delays can occur, requiring users to wait up to 24 hours. This delay may affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the account holder. Any winnings earned while using the bonus funds can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal is pending, don't worry, as it will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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