tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0877512096
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (one-time password) to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after a reasonable wait, you can try again by clicking on send OTP. If you continue to experience issues, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If your number has changed, send your updated KYC details to our customer support via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems. This should ensure a smooth and updated experience with the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned through gaming activities, excluding any bonus rewards. This means users cannot withdraw bonus funds accumulated within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This is a necessary step for the process. All required information should be accurately entered and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. You are free to withdraw any winnings earned from playing games using the bonus amount. Withdrawals are only allowed for the money won, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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