tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8329462896
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to securely authenticate. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to establish a stable connection. If the OTP is not received within the allotted time, use the app's support system, which offers live chat assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This will ensure you have the most up-to-date version for a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, withdrawals start at a minimum of Rs. 100, which is higher than in other apps. Players can only withdraw their earnings from gaming activities, not bonus money. This means users can cash out their winnings, but not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details securely within the platform.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, occasional delays in payment processing may cause waits of up to 24 hours. This variance in processing times is mainly due to payment-related issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings accumulated using the bonus amount can be withdrawn once claimed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't show up, you can contact the care centre for assistance.
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