tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0444749117
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still face difficulties, wait for the OTP and if it doesn't arrive, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help you shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts. This means users can't cash out bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and storing your UPI and bank account information securely.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, there may be occasional delays with payments, which can take up to 24 hours to resolve. This can extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn. It can be used to play games, but any winnings earned from these games can be withdrawn. This means bonus money remains locked, while winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds don't appear within 24 hours, contact their customer care centre for assistance.
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Our user-friendly interface ensures a seamless navigation experience, while our cutting-edge security measures protect your personal and financial information. With a diverse range of payment options, depositing and withdrawing funds is a breeze. Our options include credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, giving you flexibility and convenience in managing your financial transactions.