tenexch

tenexch App support

Contact
+91 3353514490

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app, enter your registered mobile number, and verify the OTP sent to your phone. This secure method replaces the need for a password or email login. Now, you can easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To initiate this process, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try again or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate account transfer. This will help you to shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should ensure a smooth and trouble-free gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, excluding bonus rewards. Bonus rewards cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure that all your Know Your Customer (KYC) details are filled out and uploaded in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, occasionally, payments may experience a delay, potentially taking up to 24 hours to process. This delay can vary depending on the specific payment scenario.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gameplay with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can seek assistance from their care centre.

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