tenexch

tenexch App support

Contact
+91 2102986079

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and access your account. This password-free login method allows you to easily log in using your mobile number.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to establish. If you don't receive an OTP, click on send OTP again and wait. If the OTP still doesn't arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active registered number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This allows users to redeem their hard-earned gaming rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card information, UPI details, and all relevant bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, potentially extending the wait time to up to 24 hours. This delay is an exception to the usual streamlined process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn. This allows you to use bonus funds for gaming while still having the ability to access any winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not showing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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