tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3145819856
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This will securely log you in without the need for a password or email. You can now easily access the app using this convenient login method.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having trouble receiving an OTP, click "send OTP" again and wait. If you still don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing. This should fix any problems and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonuses. The earned gaming money can be withdrawn at a minimum of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, you must complete and submit all the required KYC details, including saving your Aadhaar card, UPI information, and bank details. This is necessary for the app to function properly. Please ensure you have all this information ready to be saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processing within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring users to wait up to 24 hours. This delay can occur despite the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means bonus earnings remain in-game, but winnings from bonus gameplay are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the funds don't appear within 24 hours, you can contact their care centre for assistance.
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