tenexch

tenexch App support

Contact
+91 1668336417

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP, which you then verify. This will securely authenticate you without needing a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you receive a weak signal, send the OTP and wait for the required time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, please submit your updated KYC details to our customer support system via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app without any issues.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are limited to earnings from gaming, not bonus funds. This means you can only withdraw money you've earned through gaming activities, not rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all required KYC details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services expedite the process, taking around 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. You can withdraw winnings earned from playing games using the bonus amount. The bonus money itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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